Privacy Policy

Effective date: 1 August 2025

At Limitless Mastery https://limitlessmastery.com), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Who We Are

Limitless Mastery is a business coaching service owned and operated by Limitless Mastery Co, a trading name of APAC Distribution Pty Ltd (ABN 79164759871). We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect the following types of personal information:

• Contact Information – such as your name, email address, phone number, and mailing address.
• Professional Information – such as your job title, industry, and business details (if you choose to share them).
• Payment Information – collected and processed securely via third-party payment providers.
• Website Usage Information – such as IP address, browser type, pages visited, and session duration via cookies and analytics tools (e.g., Google Analytics).
• Other Information – any personal details you provide through forms, surveys, event registrations, or emails.

3. How We Collect Your Information

We collect personal information when you:

• Visit or browse our website.
• Fill in contact or registration forms.
• Sign up for events, newsletters, or programs.
• Make a purchase or payment.
• Contact us directly via email or phone.
• Participate in surveys or feedback opportunities.

4. How We Use Your Information

We use your information to:

• Provide coaching services and resources.
• Communicate with you about our services, events, and updates.
• Respond to your enquiries and support requests.
• Send marketing communications (you can opt out anytime).
• Improve our website, programs, and customer experience.
• Meet legal and regulatory obligations.

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

• Our service providers and contractors (e.g., IT support, payment gateways, email marketing platforms) under confidentiality agreements.
• Legal authorities when required by law or to protect our legal rights.
• With your consent, to third parties for collaboration or co-hosted events (e.g., joint coaching sessions).

6. International Data Transfers

If you are located outside Australia, please note that your information may be transferred to, stored, and processed in Australia or other countries where our service providers are located. We take reasonable steps to ensure that international data transfers comply with applicable data protection laws.

7. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal and business retention requirements).
• Withdraw your consent for marketing communications.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your rights have been violated.

To make any such request, please contact us using the details below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site performance and user experience.
• Understand how visitors interact with our website.
• Serve relevant content and marketing.

You can disable cookies through your browser settings, but this may limit some functionality.

9. Data Security

We take reasonable steps to protect your information from misuse, interference, and unauthorised access, modification, or disclosure. However, no online service is completely secure. You use our website and services at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: